Our privacy pledge to you
Information we collect and how we collect it
This policy describes how we collect and use information provided to us by people who interact with us online through our websites. Much of the information on MusiciansWay.com is offered without our collecting any personally identifiable information from you; you can use our site and view much of our content anonymously.
The information we gather falls into three main categories:
(1) Personal information. You voluntarily supply this to us such as when you subscribe to our email list or participate in a survey.
(2) Tracking information. We collect this as you navigate through our site.
(3) Customer service information. We collect this to support any information request or to answer questions.
Personally identifiable information
Most features on our site require no registration. However, for certain services, such as to enroll in our email list, you will need to provide us with some personal information such as your email address. If you provide us with personal information, we may use this to help customize your experience online or provide you with personalized messages regarding content that interests you.
Aggregate information collected through technology
How your information will be used
Our primary goal in collecting information is to provide you with a customized experience and make our offerings more beneficial to you. As such, we only use personal information for specific purposes. For example, if you contact us to ask a question, we will use the information we collect to reply to you; if you provide us with responses to a survey, we use your responses in combination with those of other survey respondents for the research purposes of that survey.
Sharing your personally identifiable information
MusiciansWay.com will not exchange, sell, or rent any information that identifies you. However, information may be securely transfered to an outsourcing or acquiring company under the strict terms of the Transfer of Business clause below.
Our email policies
If you join our email list, we may send you periodic informational emails pertaining to MusiciansWay.com. If you register for online discussions, submit comments, or you register for other services that MusiciansWay.com may offer now or in the future, you may receive emails specific to your participation in those activities.
If we provide you with an email newsletter, and you no longer wish to receive a newsletter, follow the Unsubscribe instructions located in the newsletter. We will then honor your request promptly.
Emails from you
You may choose to send us emails. You should be aware that information disclosed in emails may not be secure or encrypted and thus may be available to others. We suggest that you exercise caution when deciding whether to disclose any confidential information in emails.
Occasionally, MusiciansWay.com may conduct surveys. We have supplementary policies that specifically address information collected through participation in our surveys.
When you participate in one of our surveys, whether conducted by us or through our agents, you may be asked to provide us with the following types of information: (1) demographic information, such as your age, gender, and geographic location; (2) your opinions on various topics; (3) information about yourself and/or about your experiences with products and services (some of which information may be personally identifying).
The following principles govern our use of the information we collect through surveys:
Your survey responses will be used only in combination with those of other survey respondents to produce information to help all site users. Your individual responses will remain confidential to MusiciansWay.com and will not be used for non-research purposes.
There are two general exceptions to these principles:
(1) As part of our quality-control efforts, if you participate in a survey, you may be contacted by MusiciansWay.com or its agents to validate that you took part in the survey.
(2) With your prior consent (if provided in your initial survey response), our researchers may follow up with you based on your responses to a survey.
We employ commercially reasonable efforts to secure web servers, networks, host operating systems, and databases within our control against unauthorized access. However, no website can guarantee that personally identifiable information will be protected in all situations. Therefore, MusiciansWay.com can only guarantee that it will make a reasonable effort to protect from unauthorized access any information that you provide.
Transfer of business